Hacked websites
Defaced pages, spam links, hidden redirects or strange admin users.
SOS support · 24/7/365
Website down or hacked? We're on it.
Our emergency team responds around the clock to get your website or app safe and back online, fast.
Or call us: 
United Kingdom +44 20 3807 1760
Rated 4.9/5 by our clients · 150+ projects delivered
- 24/7/365always available
- < 1 htypical response
- Reportafter every incident
A real incident, minute by minute
From alert to back online in under an hour.
This is how a typical hacked-site emergency unfolds with our SOS team. Every step is logged and shared with you.
First response9 min
Back online47 min
Available24/7/365
What we fix
We handle emergencies like
Malware & blacklists
Browser or Google warnings, infected files and hosting suspensions.
Site down or broken
White screens, database errors, failed updates and crashed servers.
Lost access
Locked out of your admin, hosting or domain account.
Data loss
Deleted content or databases restored from backups where possible.
Performance crises
Sudden slowdowns during a launch, sale or traffic spike.
How it works
What happens when you contact us
- 01Minutes
We respond
An engineer picks up your case and asks for the access we need.
- 02First hour
We contain it
We stop the damage and protect your data and visitors.
- 03Hours
We recover
Your site is cleaned, restored and brought back online.
- 04Next day
We report
A clear write-up of what happened and how to prevent it.
9 min
Average first response
A real engineer, not a ticket queue.
47 min
Median time back online
For common outages and hacks.
1 report
Clear write-up
What happened, what we fixed and how to prevent it.
Overview
Emergency website support, any time of day or night.
When your website is down or hacked, every minute costs sales, trust and search rankings. Our SOS team is on call 24 hours a day, 365 days a year, and an engineer usually responds within an hour.
We handle hacked and defaced websites, malware infections, Google and browser blacklist warnings, crashed servers, failed updates, database errors and lost admin access, for WordPress, custom sites, online stores and web apps.
Once your site is safe and back online, you get a clear incident report and practical steps to stop it happening again.
Why zeyweb
Why businesses call us in an emergency.
Always on call
Real engineers available every hour of every day.
Fast containment
We stop the damage first, then clean and restore.
Root cause found
We find out how it happened so it doesn't happen again.
Clear pricing
The price is confirmed before we start work.
What's included
Everything you need, nothing you don't.
Every project comes with a clear scope, so you always know what you're getting.
Industries we work with
- Online stores
- Clinics
- Agencies
- Restaurants
- SaaS
- Blogs & media
- Non-profits
- Professional services
- Emergency response 24/7/365
- Malware and backdoor removal
- Restore from backups
- Blacklist and warning removal
- Password and access reset
- Security hardening after recovery
- Incident report
- Follow-up check after 7 days
“Our site was hacked on a Sunday night. zeyweb had it cleaned and back online within the hour.”
Covered before it happens
Hosting & Maintenance plans include backups, updates and monitoring, so problems are caught early and recovery is faster.
How fast do you respond?
An engineer typically responds within an hour, day or night, including weekends and holidays.
What do you need from me?
Access to your hosting or server, your website admin and your domain account. We'll guide you through sharing it securely.
Do I need to be a zeyweb client?
No. We help any business in an emergency.
How much does emergency help cost?
We confirm the price before we start, so there are no surprises.
My website shows a 'dangerous site' warning. Can you remove it?
Yes. We clean the infection, fix the vulnerability and request a review from Google and browser vendors so the warning is lifted.
Can you restore my site if I have no backup?
Often, yes. We can recover from hosting snapshots, caches and database remnants, and rebuild what can't be recovered.
Do you work with any hosting provider?
Yes. We work with all major hosts and servers, and can migrate you to secure hosting if needed.
Related services
Cybersecurity & Recovery
Security audits, hardening and monitoring to keep attackers out, and fast recovery if something does go wrong.
Learn more →Hosting & Maintenance
Fast, secure hosting and ongoing maintenance for your website or app. We keep everything updated, backed up and monitored every day.
Learn more →Website & Web Applications
From a company website to a full SaaS platform, we design and build fast, secure and easy-to-manage products that help your business grow.
Learn more →Helpful reading
ArticleYour website was hacked. Now what?The first steps to take after a hack, and how to stop it happening again.
ServiceCybersecurity & recoverySecurity audits, hardening and monitoring to keep attackers out, and fast recovery if something does go wrong.
PricingPlans & pricingWebsite, e-commerce, app and hosting plans, billed monthly or yearly, plus custom quotes for bigger projects.
Need help right now?
Message us on WhatsApp or call, day or night. An engineer will pick up your case straight away.