Website Recovery
When your website is hacked, broken, or suddenly offline, we help you recover it and get back online. We assess what happened, clean up the damage where possible, and work to restore access and stability. Outcomes depend on the state of your systems and available backups.
What we solve
Common problems we help with
If any of these sound familiar, this is the right service to talk to us about.
- Your site is hacked, defaced, or serving malware
- The site is down after an update, migration, or server change
- You've lost admin access and can't get back in
- A recent change broke the site and there's no clear way back
What you get
Included deliverables
An assessment of what went wrong and the current state
Malware cleanup and removal of malicious code where possible
Restoration from backups or rebuilding of damaged parts
Recovery of access and secure re-setup of credentials
Hardening to reduce the chance of it happening again
A summary of what was found and what was done
How it works
Our process
1
Assess
We investigate the damage, logs, and available backups honestly.
2
Contain
We stop ongoing damage and secure entry points first.
3
Restore
We recover or rebuild the site from the best available state.
4
Harden
We tighten security so the same issue is less likely to recur.
Technologies
Tools & technologies we use
LinuxcPanelWordPressMySQLBackupsMalware ScanningSSL/TLSWeb Application Firewall
FAQ
Questions, answered
We're honest that outcomes depend on the state of your systems and whether usable backups exist. In many cases we recover fully, but heavily damaged sites with no backups may need partial rebuilding. We assess first and tell you what's realistic.
We arrange access through secure channels and never ask for passwords through public forms, chat, or email. Sharing credentials safely is part of protecting your recovery.
After recovery we harden your site, set up reliable backups, and advise on updates and access, which greatly reduces the chance of a repeat.
Related services
You might also need
Ready to get started with Website Recovery?
Send your project or talk to an expert, and we will recommend the right approach, timeline and estimate.